Family Support/External Services


PRIMARY SCHOOL STUDENTS (all services are free unless otherwise stated)

Gungahlin Child and Family Centre

Parents and carers are invited to visit their local Child and Family Centre to chat with a trained professional about parenting, ask question and to get information. This can lead to ongoing, one-to-one support with Child and Family Workers.

Staff are available to speak with parents and service providers — Monday to Friday from 9.00 am to 5.00 pm, either in person or by phoning your local Centre — about a range of issues including:

Address: 51 Ernest Cavanagh St, Gungahlin (beside the Community Health Centre). Phone: 6207 0120

Marymead works to ensure that children, young people and their families, including those who are most vulnerable across Canberra and the surrounding NSW regions, are well supported through their key life transitions and are able to achieve positive life outcomes and live fulfilling, productive and happy lives.

Services offered include:

Phone 02 6162 5800 Email

Early Parenting Counselling Service (Gungahlin)

Early Parenting Counselling Service provides professional support and advice in the early stages of family life. All parents and caregivers of children up to 5 years of age, and pregnant women and their partners can access this service.

Clients can access this service by phoning Community Health Intake on (02) 6207 9977 between 8:00am - 5:00pm Monday to Friday, 8:00am - 3:30pm Wednesdays (excluding public holidays)

Northside Community Service

Northside operates four Early Childhood Centres located in Civic, Dickson, Turner and Harrison. All Northside Centres operate under the National Quality Framework, and are committed to supporting the Early Learning of young children through high-quality, play-based educational programs and professional practices in a safe and enjoyable environment.

Phone: 02 6171 8000 Email:

Cool Little Kids – for parents of children aged 6 years – 12 years who experience anxiety.

Call the Faculty of Health Clinic on 6201 2883 to register your interest a student facilitator involved in the program will contact you. This programme costs $490.

Child Development Service

The Child Development Service offers assessment, referral, information and linkages for children 0-6 years where there are concerns relating to their development. Children that require early intervention supports are referred to the NDIA Early Childhood Early Intervention service partner, EACH.

Speech Pathology and Physiotherapy Drop In Clinics are available for children 0-6 years who have a residential address in the ACT and have not had contact with the NDIA Early Childhood Early Intervention service partner, EACH.

Phone: 6205 1277

PARENTLINE (for all ages)

Being a parent is the hardest job we’ll ever have. All parents at some time experience difficulties and stress. Parentline ACT is a confidential and free telephone and face-to-face counselling and information service.

Phone Parentline if you would you like:

Parentline ACT, Monday to Friday (except on public holidays), 9am to 5pm. Phone: 6287 3833

HIGH SCHOOL STUDENTS (all services are free unless otherwise stated)

Y-Engage is a youth engagement service for the Gungahlin and Inner North regions of the ACT. This service is delivered by Northside Community Service and includes case management for young people as well as outreach work with schools.

Email or call 6171 8000.

The Junction Youth Health Service provides free primary health care and support services to young people aged 12 to 25, along with their dependent children.

The Junction has a particular focus on young people who are homeless or otherwise experience (or are at risk of) disadvantage. Services include: GPs, nurses, antenatal care, smoking cessation support, drug & alcohol counselling, case management, youth work support in addition to outreach to schools.

The Junction also provides information, education, and advocacy on health issues affecting young people in the Canberra region.

Please note that patients must be eligible for a Medicare card in order to access this service.  Special consideration to non-Medicare patients will be determined on a case-by-case basis.

To make an appointment, please call (02) 6232-2423.

Sexual Health and Family Planning ACT (SHFPACT) offers an holistic, confidential and respectful service to Canberra and the region. A majority of SHFPACT Doctors and Nurses are female. All doctors and nurses have specialist sexual & reproductive health qualifications and approach all matters sensitively.

SHFPACT also delivers the SoSAFE! Programme which is a set of visual and conceptual tools designed to promote social safety for people with an Intellectual Disability (moderate to severe range) and Autism Spectrum Disorder.

SoSAFE! tools encourage social safety through the provision of a simplified and rule-governed model of social reality that teaches the type and degree of verbal and physical intimacy appropriate with different categories of people.

Call 02 6247 3077 to make an appointment.

Ted Noffs works with socially disadvantaged and disconnected young people and those from the Indigenous community as well as those from culturally and linguistically diverse backgrounds. They have expertise in the treatment of young people with drug and alcohol problems and in particular those with comorbid mental health issues. While focussed on young people, Noffs involves the entire community by organising and promoting events to create shared experiences, open pathways for communication and enhance the sense of social inclusion.

Address: 350 Antill St, Watson ACT Phone: (02) 6123 2400

Police Community Youth Club (PCYC) is committed to ensuring that young people and their families build positive futures. Their evidence-based programs utilise hands-on, high adrenaline activities, education and vocational skills, and social skills training to divert young people from the justice system.

PCYC programs are co-designed with young people and their families to ensure that targeted outcomes meet the needs of individuals.

Phone: (02) 6296 7822 Email:

Family Tree House (Conflict Resolution) supports adolescents who are experiencing homelessness or at risk of becoming homeless due to family conflict. Family Tree House takes an evidence-based, family-focused approach to working with an entire family, not just the young person. The services offered by Family Tree House include facilitating family mediations and informal facilitated conversations, providing one-on-one support and ‘coaching’ to family members, outreach services, and working in close collaboration with other youth and family focused agencies across the ACT.

Family Dispute Resolution recognises that all families at some time experience difficulties and stress. Family disputes include any conflict between people who are related in some way, or who are part of a family or have been part of a family in the past.

THIS CAN INCLUDE: couples, parents and children, siblings, between families, such as adult siblings and their families, grandparents and their children’s families, blended or step-families, between separated couples and their families.

Phone: 6189 0590 Email:


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Information for parents and carers.


External Support Options

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